STUDIO TERMS AND CONDITIONS
These Terms and Conditions were developed to ensure that our customers are using our facilities and services with due regard to their rights and the rights of other users, and in conformity with Suspension House Fitness standards and current procedures, rules, regulations and requirements.
ACTIVE PAYMENT ON FILE REQUIRED
To attend classes at Suspension House Fitness, we require that you have an active credit or debit card on your account. We will use it only to charge fees and retail or classes you purchase. If the card is declined or expired, we reserve the right to suspend or terminate booking privileges until you update it.
Suspension House Fitness requires a 30 Day notice via email to cancel a membership.
You will be required to pay one last month and may attend classes within that timeframe.
Cancellation Request via Email:
SUSPENSION HOUSE HOUSE FITNESS DOES NOT OFFER CHILDCARE, HOWEVER WE DO HAVE A KID ZONE
*CHILDREN MUST BE 6 MONTHS TO 12 YEARS OF AGE (CHILDREN OVER 12 ARE CONSIDERED OLD ENOUGH TO WORK OUT, BUT MUST JOIN THE CLASS OR THEY WILL BE ASKED TO LEAVE THE STUDIO)
*NO SICK CHILDREN
*CHILDREN MUST BE CLEANED AND DRESSED
*SHIRTS AND SHOES REQUIRED
*PARENTS/GUARDIANS RESPONSIBLE FOR DIAPER SUPPLY AND CHANGED
*CHILDREN MUST BE ACCOMPANIED BY THEIR PARENT/ GUARDIAN TO USE THE RESTROOM.
*CHILDREN MUST STAY IN KID ZONE AREA
*CHILDREN ARE NOT ALLOWED ON THE STUDIO FLOOR DURING CLASS
*IF YOUR CHILD CANNOT RESPECT THE SPACE OF OTHER CHILDREN IN THE AREA, YOU WILL BE ASKED TO REMOVE HIM/HER.
*NO CHILDREN ALLOWED IN KID ZONE OUTSIDE HOURS OF OPERATION
*DRINKS IN SPILL-PROOF CONTAINERS ONLY
*NO FOOD IS ALLOWED IN KID ZONE
*PLEASE REFRAIN FROM BRINGING OUTSIDE TOYS IN. WE WILL NOT BE RESPONSIBLE IF ANY TOY GOES DAMAGED OR MISSING, SO PLEASE KEEP THEM AT HOME OR IN CAR
*HELP KEEP KID ZONE AREA CLEAN AND SAFE SO ALL CHILDREN CAN ENJOY IT.
*CHILDREN USING KID ZONE ARE THE RESPONSIBILITY OF THE PARENT OR GUARDIAN.
*PARENTS MUST REMAIN IN LINE OF SIGHT AT ALL TIMES.
*SIGN IN REQUIRED. ONLY PARENT/GUARDIAN MAY SIGN IN CHILDREN
**THESE RULES WILL BE STRICTLY ENFORCED. IF THEY ARE NOT FOLLOWED, YOU WILL NOT BE ALLOWED TO BRING YOUR CHILD BACK.**
CANCELLATION & NO SHOW POLICY
Because we limit our class sizes, you may change or cancel your class up to 8 hours before class starts. Otherwise cancellations have consequences.
You must cancel on our app or online. NO PHONE CALLS. NO EMAILS. NO EXCEPTIONS.
There are no exceptions to our cancellation policy, but we do understand emergencies occur. The policy is in place to encourage you to make schedule changes in a timely manner. Last minute schedule changes prevent others from having the opportunity to sign up. It also helps to motivate you to stick to your scheduled workout.
If it is within 8 hours of class time, switching classes is considered a late cancel and you’ll be held to our cancellation policy. When you’ve held a spot in class, you’ve made it unavailable to someone else.
Terms of service
LAST UPDATED: APRIL 1, 2019
SUSPENSION HOUSE FITNESS ("SHF") OWNS AND OPERATES THE SERVICES. SHF RESERVES THE RIGHT TO CHANGE ANY TERMS OR CONDITIONS WITHOUT NOTICE, EFFECTIVE UPON THEIR POSTING. SHF OR ITS SERVICE PROVIDERS, PARENTS, AFFILIATES AND BUSINESS ASSOCIATES MAY IMPOSE LIMITS ON CERTAIN FEATURES AND SERVICES OR RESTRICT YOUR ACCESS TO PARTS OR ALL OF THE SERVICES WITHOUT NOTICE OR LIABILITY; SHF MAY ALSO TERMINATE YOUR USE OF THE SERVICES AT ANY TIME IN ITS SOLE DISCRETION.
01. USE OF SERVICES; OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS
All text, photographs, images, illustrations, artwork, audio and video clips, design, software, graphic material, trademarks, service marks and trade names, and all intellectual property rights in and to such items (hereinafter "Content") constitute the sole and exclusive property of SHF or its subsidiaries, affiliates, licensors and content providers. The User is granted a personal, non-exclusive, non-assignable and non-transferable license to use the Content for non-commercial and personal, informational use only. The following acts are additionally prohibited without SHF's prior written approval: copying of the Services or the Content or any portion, variations or derivatives thereof; reproduction, modification, creation of derivative works, display, performance, publication, distribution, dissemination, broadcast or circulation of any Content, in whole or in part (including without limitation, the display and distribution of the Content via a third party application or Web site); and disassembling, decompiling, reverse engineering or otherwise modifying the Content.
02. ADDITIONAL USER CONDUCT GUIDELINES
SHF requests that the User not impede or inhibit any other User from using and enjoying the Services. Therefore, in using the Services, you agree not to: disrupt or interfere with the security of, or otherwise abuse, the Services, system resources, accounts, servers or networks connected to or accessible through the Services or affiliate linked websites/services; upload, post, or otherwise transmit through or on the Services any viruses or other harmful, disruptive or destructive files; use or attempt to use another's account, service or system, or link to another site, without authorization from SHF, or create or use a false identity on the Services; or transmit through or on the Services spam, chain letters, junk mail or other types of unsolicited mass e-mail to people or entities who have not agreed to be part of such mailings.
SHF reserves the right to remove any content that it in its sole discretion believes is infringing, defamatory, illegal or offensive, or otherwise as may be permitted under the Digital Millennium Copyright Act or other applicable law. Further, any unauthorized or prohibited use may additionally subject the offender to civil liability and criminal prosecution under applicable federal and state laws.
USER EXPRESSLY AGREES THAT USE OF THE SERVICES IS AT USER'S SOLE RISK. NEITHER SHF, ITS PARENTS, AFFILIATES, EMPLOYEES, AGENTS, SERVICE PROVIDERS, THIRD PARTY INFORMATION PROVIDERS, LICENSORS OR THE LIKE, WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES, OR AS TO THE ACCURACY, RELIABILITY, SECURITY OR CONTENT OF ANY INFORMATION OR SERVICE CONTAINED IN OR PROVIDED THROUGH THE SERVICES.
THE SERVICES, ALL CONTENT AND INFORMATION PROVIDED THEREIN, AND ALL DOWNLOADABLE SOFTWARE IS PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, AND ALL SUCH WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED AND EXPRESSLY NEGATED. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY SHF, ANY OF ITS PARENTS, AFFILIATES, EMPLOYEES, AGENTS OR ANY SERVICE PROVIDERS, THIRD PARTY INFORMATION PROVIDERS; LICENSORS OR THE LIKE, SHALL CREATE A WARRANTY; NOR SHALL USER RELY ON ANY SUCH INFORMATION OR ADVICE. USER HEREBY ACKNOWLEDGES THAT SHF IS NOT RESPONSIBLE FOR ANY INTERCEPTED INFORMATION SENT VIA THE INTERNET, AND USER RELEASES TFEF FROM ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THE USE OF INTERCEPTED INFORMATION IN ANY UNAUTHORIZED MANNER.
04. LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL SHF, ITS PARENTS, AFFILIATES, EMPLOYEES, AGENTS OR ANY THIRD PARTY INFORMATION PROVIDER, SERVICE PROVIDERS, LICENSOR, OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING THE SERVICES, BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, ECONOMIC, PUNITIVE, LOST PROFIT, SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES THAT RESULT FROM OR ARE RELATED TO THE USE OF OR INABILITY TO USE THE SERVICES; OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION, OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT LIMITED TO ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT OR DESTRUCTION.
05. THIS APPLIES TO APPS, TOO
All of these Terms and Conditions apply to our apps, too. Use of our apps is also at your own risk. They are provided as a service to our members and guests without charge, and we disclaim any and all responsibility for them. We do not screen our users, so please use good judgment and common sense in deciding whom to meet or trust with your personal information. We do not provide contact details to other members through any of our apps and instead route all messages through us. If at any time you wish to stop receiving messages from another member through one of our apps, you can just “block” them. You can also report threats, abuse or any other inappropriate conduct by emailing firstname.lastname@example.org.
The User agrees to indemnify, defend and hold harmless, SHF, its parents, affiliates, employees, agents, third party information providers, service providers, licensors or the like and their respective officers, directors, employees, agents, licensors, representatives, and third party providers to the Services from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms and Conditions by the User. SHF reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification by User, in which event User will fully cooperate with SHF in asserting any available defenses.
07. THIRD PARTY LINKS AND SITES
In order to identify third party sites or resources, the Services may make use of third party trademarks, images or branding. Usage of these items does not imply endorsement or certification by the third party. Logos and trademarks displayed within the Services are the property of their respective owners and are used in accordance with existing agreements between SHF and the third party or by usage guidelines and policies set forth by the third party.
08. OPT OUT OF RECEIVING FURTHER WEB BASED MARKETING
You can choose to be removed from our web-generated marketing lists at any time. Each unsolicited commercial email includes instructions for opting out of further e-mail marketing communications. In addition, you can opt out of SHF's marketing e-mail or print mail by sending an e-mail with "remove" in the subject line to email@example.com. To opt out by mail, please send your name, company, e-mail address and physical mailing address with "remove" in the subject line to Suspension House Fitness, 779B East Monte Vista Avenue, Vacaville, CA 95688
These Terms and Conditions of Use shall be governed by, construed and enforced in accordance with the laws of the State of California and the federal laws of the United States of America. Users agree to submit to the personal and exclusive jurisdiction of the state or federal courts located within the State of California for any disputes arising from or related to the Services or these Terms and Conditions of Use. These Terms and Conditions are not intended to alter the terms or conditions of any other agreement you may have with SHF or its affiliates, parents, service providers or business associates to the extent that those agreements govern issues other than your use of the Services. Should any provision in these Terms and Conditions be found invalid or unenforceable for any reason, that provision shall be deemed severable from the terms and shall not affect validity or enforceability of the remaining provisions. These Terms and Conditions may not be altered by action, inaction or course of dealing between the parties. These Terms and Conditions may only be altered by (a) prior written mutual agreement between SHF and User; or (b) SHF posting revisions on the Services. Failure by SHF to object to a User's behavior, conduct or action does not constitute a consent, ratification or waiver of objection.
If you have any questions or concerns about our Terms and Conditions of Use, please write to SHF at: Suspension House Fitness, 779B East Monte Vista Avenue, Vacaville, CA 95688.